Property investigations

Unpaid rent: locate and assess before you sue

A tenant gone without paying, an untraceable guarantor, a growing debt? Before spending on proceedings, you need to know where the debtor is and whether they are solvent. Our CNAPS-licensed detectives run the investigation that makes recovery worthwhile.

Suing blind is expensive. A judgment is worthless if the debtor cannot be found or has nothing to pay with; many landlords fund proceedings that never produce a cent for lack of information. The preliminary investigation, location and solvency, tells you whether action makes sense, and which action.

What exactly does the detective do about unpaid rent?

Two things: finding the tenant or the guarantor (actual address verified on site, employer where relevant) and assessing their ability to pay, visible income, activity, lifestyle, attachable assets. You then know whether recovery is worth pursuing, and through which channel.

Location work combines field investigation and open sources: on-site findings, professional surroundings, administrative and digital footprint. Solvency is documented through a lawful body of evidence: apparent professional situation, vehicles, visible assets, declared activity. Everything is dated and sourced in a report your lawyer or enforcement officer can use directly, see also our solvency checks and debtor tracing, the B2B versions of the same expertise.

How quickly should you act?

Fast. Rental debts are time-barred after three years under French law, traces fade, and a mobile debtor relocates all the more easily as time passes. An investigation launched within weeks of the departure has the best chances of success.

The right reflex: as soon as the tenant stops paying or leaves without an address, have the situation recorded (inventory, returned mail) and instruct the investigation alongside amicable steps. If a payment order or summons must be served, the actual address we verify avoids service at the “last known address”, which is fragile and slow. Where there is a guarantor, both tracks run in parallel: one solvent debtor is enough.

What evidence do you obtain, and is it admissible?

An address certified by on-site findings, an identified employer, a documented picture of lifestyle and visible assets, obtained fairly, from public space and open sources, in line with settled case law since 1962. The report is filed as is before the French housing judge.

We do not “find” bank accounts: direct access is reserved to legal procedures (FICOBA, through an enforcement officer holding an enforceable title). What our report provides is exactly what those procedures need to succeed: certain identity, actual address, employer for a wage attachment. That is the difference between a dormant judgment and a recovered debt.

Your situationWhat we establishTypical next step
Tenant gone without an addressVerified actual addressService, payment order, summons
Unreachable guarantorLocation + guarantor’s solvencyFormal notice, action against the guarantee
Old debt, “insolvent” debtorEmployer, visible assets, lifestyleWage or asset attachment
Doubt before proceedingsPreliminary solvency reportDecision to act, or to avoid pointless costs

Why use a detective rather than search yourself?

Because personal searches hit a wall fast: authorities do not answer private individuals, social media misleads, and an unverified address defeats service. Our investigators verify on site, within a legal framework that makes the evidence usable, and you stay out of the conflict.

Proportionality matters too: hounding a debtor or having them traced through improper channels exposes the landlord. Our work, framed by the CNAPS licence (art. L621-1 of the Internal Security Code) and professional secrecy (art. 226-13 of the Criminal Code), keeps the process safe end to end. Institutional landlords and property managers entrust us with these files in volume; individual owners get the same method, scaled to a single dwelling.

How much does it cost?

Our assignments start at €85/hour (excl. VAT) (full day €850, volume discounts). Every case gets a free written quote before any commitment, no hidden fees.

A simple trace is often handled in a few documentary sessions; adding the solvency angle usually stays under one billed day. Weigh that against the debt: a few hundred euros of investigation usefully decides the fate of several thousand euros of rent.

See the full price list.

Frequently asked questions

My tenant left without an address: what can you do?
Locate them. Actual address verified on site, apparent professional situation, solvency indicators: the file we deliver lets your enforcement officer serve effectively and your lawyer pick the right enforcement route.
Can you look into their bank accounts?
No, and nobody legally can outside the dedicated procedures (FICOBA via an enforcement officer holding a title). We document the employer and visible assets instead, which is what makes those procedures effective.
How long does the trace take?
From a few days to four weeks depending on the debtor’s mobility and how long ago they left. The free initial consultation gives you a realistic estimate before any commitment.
Can the report be used in court?
Yes. Dated findings, fair collection from public space, identified sources: it is filed as is before the housing judge and withstands adversarial debate.
Do you work for agencies and property managers?
Yes, at volume: tenant and guarantor tracing, solvency checks before dunning or proceedings, with degressive billing suited to portfolios. See also our tenant screening page.

A doubt, a situation to clarify?

First consultation free and confidential. We reply 7 days a week.